• Frequently

FAQ Page

1. Do I have to use the exact gauges of strings
that the manufacturer recommends?

Yes, these strings will not only make your harp sound its best, they are tested over time to insure you won't have problems with your neck or soundboard having too much stress.

2. Can I put gut or carbon fiber strings on the harp and not void the warranty?
It depends on the gut and carbon fiber strings you use and the model you own. Please call us so we can help you with this decision. Changing strings can take the harp out of regulation (levers).

3. How often do I need to change the strings?
If you have a string that sounds different then the others, kind of plunky, then it is time to change the string. After many years, you might want to change all of them but it isn't necessary.

4. How often should I have my harp regulated (the levers)?
Some people never have this done and others find it necessary, it depends on the age of the harp, the levers and the belly of the instrument. If the belly of the soundboard has raised over the years a bit, the regulation could be off. For the Camac levers it is easy to regulate with the proper tools. These tools are available through Triplett Harps.

5. How often shall I tune my harp?
When you first get your harp it will need tuning a few times a day before it stays in tune.

6. What type of tuner should I buy?
The inexpensive tuners work fine, we use the Korg tuners.

7. Can I tune with my levers up?
It is best to put the levers down when you tune so you don't wear out or break down the strings.

8. Are your cases washable?
They are made of heavy corder and can been wiped down with a damp cloth.

9. How do I clean my harp?
You can keep it dust free by wiping down with a dry rag, then,only occasionally, you can use a guitar polish. Do be careful to wipe it down all the way since the polish can build on your harp.

10. If a tuning pin keeps slipping even after I have re-seated (shown on our video technical page) what can I do?
You can remove the pin by unscrewing it and pulling it out of the right side of the harp. Once removed, wash the pin with soap and water then dry it off. Blow into the hole to remove any dust and then replace the pin.